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shipping and curbside pick-up info


worldwide shipping in eco-conscious packaging

we ship plastic free in cardboard with paper wrapping, labels, and tape. our shipping materials are 100% recyclable and compostable


curbside pick-up between 11 AM - 7 PM only

your purchase should be ready for pick-up by next business day at our greenpoint locationpurchases not retrieved within 48 hours of pick up availability will be refunded and will no longer be available for purchase


you do not have to wait on the line if you simply wish to pick up your order

however, if you would also like to shop in the store you must wait in line and pick up your curbside order when you exit


shipping options

  • domestic orders are shipped via USPS or UPS based on your preference at check-out
  • international and domestic p.o. box orders are shipped via USPS

please note:

USPS priority mail (1-3 day service) and UPS ground (1-5 day service) is not a guaranteed delivery window, it is the expected delivery time once the package has made contact with the carrier, (usually within 48 hours of order placement) and not immediately at the time that the order is placed

we offer the option to select signature required for your package, at no additional cost. during the checkout process simply check the "signature required" box in your cart

we combine consecutive orders however, we do not refund shipping


returns

complimentary returns are permitted for domestic orders with a provided USPS return slip. please view our return policy before sending items back. direct all inquiries to customerservice@bkjsolutionsinc.com

please note: we cannot ship to addresses or customers who have 2 or more claims for undelivered or missing packages