Skip to content

return and exchange policy

in-store policy

bkjsolutionsinc's closet accepts online returns ONLY. due to the nature of our secondhand inventory, we cannot honor refunds, as there have been too many folks bringing us used items that were not part of our inventory and requesting $$.  thanks.

online policy

online returns will receive online store credit and are permitted for domestic orders only

  • items may be returned within 14 days from the delivery date
  • returned items must have tags attached
  • online store credit will be issued once the return is received and processed 
  • returned items will be exchanged for online store credit excluding the initial shipping cost and the cost of the return label 
  • in-store returns are not permitted
  • sale items are non-returnable
  • a maximum of 3 returns, per shipping address, permitted within three months

create an online return